Terms and Conditions

Information

Vendor’s details:

Premier Press Publishing and Merchant Limited Liability Company
Budapest, 1223 Budapest, Memento Park, Balatoni út – Szabadkai utca (Hungary)
Telephone: #36 (1) 424 7500
Tax number: HU 12227460-2-43
Registry Court Registration Number: Cg. 01-09-566237/5
Established in 1996
Accounting Bank Office: OTP Bank Nyrt.
Budapest 1085 József Krt. 33.
Bank Account Number: 11708001-20524418
International Bank Account Number: HU73 1170 8001 2052 4418 0000 0000
SWIFT code (BIC): OTPVHUHB
Web: www.otpbank.hu

Contacts, Customer Care

Vendor’s contact details:
Mailing address: Premier Press Ltd., 1223 Budapest, Memento Park, Balatoni út – Szabadkai utca (Hungary)
Telephone: #36 (1) 424 7500
E-mail: info@mementopark.hu

Payment

Prices

Prices posted on our site include VAT (of the vendor’s country) and all additional costs. Information on delivery and packaging fees is accessible in the Shopping Basket menu for the signed in customers by clicking on the proper button during the shopping process.

Payment

The prices of products and services can be paid by credit/debit bankcards. Transfers of Europay system (Eurocard/Mastercard, Cirrus/Maestro), American Express, OTP Cards and VISA card transfers can be processed. Payments are processed via an independent system by Hungary’s biggest bank, OTP Bank PLC.

Currency

All prices and fees are calculated in Hungarian Forint. We also post our prices in other currencies (Euro, USD) for your convenience, but we do not take responsibility for their exactness. We refresh our database on a regular basis to keep up with the latest shifts in currency rates; however, sudden changes can cause slight differences.

On the itemized bill that we send in our package, the grand total sum of packaging and delivery is stated in Hungarian Forint (HUF).

Billing

Along each product, within the package, we include a bill for the name registered by the customer during the purchase. This might be different from the name and address where the package is delivered. On the bill, each items is stated both in Hungarian and English. The bills are filled out in full accordance with the relevant Hungarian laws and regulations.

Guarantees

Confirmation of order

After a purchase or order is completed, we send confirmation e-mail to the customer’s registered e-mail address.

Customer’s right to cancel a purchase

Customers have the right to cancel an order up to the day their order is sent. All fees associated with similar actions must be covered by the customer. In case of cancellation of an order, the vendor reserves the right to deduct charges from the reimbursed amount for banking cancellation/payment fees, and printing/postal costs of billing. If the product is already packed by the time the customer cancels the order, the vendor deducts the fees of packaging as well.

Customers also have the right to cancel a purchase within 8 banking days after the product was received. In such case, the vendor reimburses the customer’s payment within 30 days after the package is returned. The customer is required to cover all occurring fees associated with the cancellation, and the vendor has the right to have the customer make amends for any damages from improper use of the product. Copyrighted products (audio and video recordings, PC-software) are excluded from this possibility if the product has been opened.

Guarantee

The vendor, in accordance with relevant Hungarian rules and regulations, provides 6 months guarantee regarding the quality of available products. Exceptions to this are second-hand and antique items, to which the guarantee provided by the vendor does not apply. This information is also posted on the product’s page, just as it is stated on the bill attached to the package.

Complaints, replacement, money-back guarantee

In case of erroneous fulfillment of an order, the vendor grants replacement for the product. If the product in question is out of stock within the 6-month guarantee period, the vendor grants money payback to the customer. Any complaints can only be dealt with when the bill is provided. Complaints can be made via our e-mail address, our phone number, fax or in person.

Security

The vendor always uses the safest methods for data-management and technology while maintaining contact with its customers.

Rights, responsibility, legal redress

In case of disagreement between the vendor and the customer, the guiding principles are the ones of the vendor’s home base country.

All programs, written and photo material and information displayed here are under copyright laws. Their modification, reproduction, publishing, distribution or any use without the permission of the owner of the site is strictly forbidden. These materials cannot be used on other Internet sites either.

Downloading our pages and the software available on them can be done and used only according to the rules. The owners of the website and the shop do not take responsibility for damages caused by improper use of our software, the malfunction of technical solutions applied here, as well as for damages caused by our co-operating partners processing payment and delivery.